header image of the blog title "Learn the Benefits of CRM System For Your Business in Singapore" with an over-the-shoulder shot of a person shaking hands with a guy, this indicates that small businesses needs to know the CRM system in singapore
header image of the blog title "Learn the Benefits of CRM System For Your Business in Singapore" with an over-the-shoulder shot of a person shaking hands with a guy, this indicates that small businesses needs to know the CRM system in singapore

Are You One of The People Who Believe That CRM System Is Only For Large Businesses In Singapore?

May 24, 2018 CRM Data Management, Marketing, Marketing Automation, Marketing Automation Platforms, Marketing Tips, Online Marketing 0 Comments

When you mention CRM system in Singapore, the first thing people will say is that it’s only for large companies. This whole belief is actually based on false facts. CRM software like Infusionsoft is actually designed for small and medium based companies, like yours.

Benefits of Having a CRM System in Singapore

And as an SME owner, you are missing out on a lot of things by opting not to use a CRM software. We’ll discuss seven benefits that your small or medium-sized business can get from using a CRM Singapore.

1. Better Customer Data Management

over-the-shoulder shot of a person typing customer data to spreadsheet, this is an example of customer data management
Better Customer Data Management – Learn The Benefits of CRM System

If you’re still using the old spreadsheet and excel method for keeping your customer data, then it’s time you switched to a CRM software. CRM system is the next best step to boost your customer data management and lead scoring. CRM Software helps you gather and store your customer info into a single organized system. And you don’t have to worry about an employee leaving and taking all the info he has gathered while working because everything is stored in your database.

2. More Efficient Customer Relationship Management

piled-up colorful customer records, this is an example of keeping customer data in an efficient manner
More Efficient Customer Relationship Management – Learn The Benefits of CRM System

You won’t have to worry about having too many files to open just to access a customer’s contact details. Your data, as well as customer status, are stored in your database. By using a CRM system in Singapore, you can have organization coupled with a knowledge base management system that helps you interact better with your customers. You don’t have to do things manually now, and your staff will surely appreciate having a less chaotic, paperless system.

3. Clearer Customer Interaction Tracking

5 persons: 2 women and 3 men wearing corporate attires looking directly to a single laptop in front, this is an example of tracking customer interaction
Clearer Customer Interaction Tracking – Learn The Benefits of CRM System

A CRM allows you to see which of your subscribers are no longer responding to your emails, which of them are positively responding to your campaign and which of them need more nurturing. Sure you can do these things using traditional methods, but it would consume more time compared to using the software.

4. More Effective Lead Management

sideview shot of a person writing on a white board using a black pen, this is an example of crm singapore lead management
More Effective Lead Management – Learn The Benefits of CRM System

Your lead generation marketing may be working now, but with a CRM software, you can do better. You can use your software to target key touchpoints of your potential leads and align them with your marketing strategy. Facts like knowing where your visitors got wind of your product or what pushes them to convert faster are essential info you can gather with your CRM software. And effective lead management will equate to better lead scoring best practices and increase revenue for you. Take the powerful tool Infusionsoft Singapore as an example.

5. More Accurate Sales Forecasting

overhead shot of a left hand typing on a laptop and right hand writing on a notebook using a blue pen with a paper with sales chart on a wooden surface, this is an example of sales forecasting one of the features of crm singapore
More Accurate Sales Forecasting – Learn The Benefits of CRM System

Accuracy is important in making a sales forecast, and you can only do that if you have correct past sales information. A CRM software allows you to accurately record and track your previous sales; making your next sales forecast will be easier with a CRM tool.

6. Align Your Marketing With Social Media

a left hand holding an open phone with social media icons on it's screen, this is an example of aligning crm singapore marketing with social media
Align Your Marketing With Social Media – Learn The Benefits of CRM System

With your stash of customer information that you gathered, you can tap into the Social Media and improve your product’s exposure. Social Media is growing, and it doesn’t show signs of stopping from Facebook to Twitter. Use the social media information of your subscribers to check which of these social media sites attract more leads for your product. Doing this manually will be complicated and time-consuming but with a CRM tool, you can easily do this.

7. Allows For Better Team Collaboration

overhead shot of people working together with a big notebook and a cup on a wooden table, this is an example of team collaboration
Allows For Better Team Collaboration – Learn The Benefits of CRM System

Collaboration helps any business do better than others; you can do a lot more if you work harmoniously with others. Similar to the philosophy State before the individual, if your CRM team and your Marketing team have a bridge that allows for ease of info relay, then you can achieve so much more. A database makes it faster for your marketing team to track which areas to focus on, and your CRM team can adjust their strategies to fit customers better.

Overall using an Infusionsoft CRM software can benefit you a lot, it’s not just for large companies, but small and medium-sized enterprises like yours can make full use of their advantages. CRM in Singapore is a perfect choice if you are looking for a powerful tool that will aid in your CRM endeavors. Don’t be left behind in the CRM run, improve your business with a CRM system in Singapore.

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